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This page goes through the reset password routine. If you have forgotten your password you can easily reset it via the portal.
  1. Navigate to the live portal and click Login and you’ll get to the login screen. Portal login screen
  2. At the login screen click Forgot Password? link and you’ll be redirected to the reset password form. Forgot Password email address
  3. Enter your email address, and click Reset and you’ll see this message. Forgot Password email sent
  4. Check your email and you should have received an email that contains a link the following format: https://the-portal-domain.com/auth/reset/code?token=<token-id>
  5. Click on the link and you will be taken to the reset password screen.
  6. Enter your new password and click Reset. Enter and confirm new password
  7. Click Login again to go to the Login screen. Enter and confirm new password
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